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heidi mottahedin photoAbout Heidi Mottahedin

C.P. Med., Cert. F. Med., FDRP. Med (FDRIO)., Acc. F.M. (O.A.F.M.), C.S.F.T., I.M.I.

Heidi Mottahedin is a Certified Specialist in Family Mediation through Family Dispute Resolution of Ontario (FDRIO)., an Accredited Family Mediator through the Ontario Association for Family Mediation (OAFM) and ADR Institute of Canada, Certified Child Protection Mediator and a Certified Solution-Focused Therapist. She has been mediating family and civil conflict since 1998. Heidi received her mediation training from York University and Harvard Law School. She received extensive training in the field of Solution Focused Brief Therapy from leading North American universities, and trained in Narrative Therapy at Hincks-Dellcrest Brief Therapy Training Centres International. She is also certified by and a member of the International Mediation Institute, and a lifetime member of the Family Mediation Canada.

Heidi has successfully mediated over 1,000 cases for couples and families including those related to property division as well as support and parenting plans. She has extensive experience with high conflict cases and considers herself an activist with respect to promoting the best interests of children. Heidi has many years experience mediating child protection cases and is a member of the Child Protection Mediation Provincial Roster. In addition to her work with families, Heidi has mediated a wide range of civil and business disputes, including a number of complex and high profile cases.

Heidi is the founder and president of A Better Way Mediation & Counselling. Currently, she accepts cases in her private practice, is a roster mediator with a number of organizations including Ontario Mandatory Mediation Program, Toronto, Ottawa and Windsor, and supervises intern training. She has long held interest in the future and development of the profession as a whole, and as such has been active in the mediation community including service on various boards and committees.

In connection with her work, she received the University of Toronto’s J.K. Leadership Award for Excellence in Solution Focused Counselling in 2011, and was awarded the Queen Elizabeth II Diamond Jubilee Award in 2012 for making justice more accessible in Canada. She is also the recepiant of Canada 150 Award.

About Monica Missaghi

B.A.(Hon.), M.A., Acc.FM. (OAFM)


Monica completed her Bachelor of Arts degree in Psychology and Political Science at Laurentian University. She went on to receive her Master of Arts degree in Child & Development Studies, also at Laurentian University.

Monica worked with children who had special needs, individuals experiencing challenges in their personal lives, and families going through conflict. This frontline work motivated her to train as a solution-focus counsellor at the University of Toronto. She continued with certification in alternative dispute resolution at York University.

Monica now works as a solution-focus counsellor and an accredited mediator. She specializes in working with couples and families, and is a member of the professional regulating body Ontario Association of Family Mediators.

Family members experiencing challenges in interaction with one another (children/teens/parents/grandparents).

Monica believes in contributing to the community and civic engagement. She volunteers her services as a community mediator through the Halton Community Conflict Resource Centre, which assists police and various social service agencies in Halton to defuse and resolve conflicts between neighbours.

Monica would be pleased to speak with you about the circumstances of your individual case.
a would be pleased to speak with you about the circumstances of your individual case.